FoneHouse Reviews

Fonehouse offers a variety of mobile phone deals and contracts. Here are some examples of their offerings:

• iPhone 15 5G 128GB Black: £42.00 per month for 24 months, £0 upfront cost, 300GB data (5G), unlimited minutes, unlimited texts.
• iPhone 12 5G 64GB Black: £26.00 per month for 24 months, £0 upfront cost, unlimited data (5G), unlimited minutes, unlimited texts.
• Samsung Galaxy S24 5G 128GB Onyx Black: £40.00 per month for 24 months, £0 upfront cost, 300GB data (5G), unlimited minutes, unlimited texts.
• iPhone 13 5G 128GB Midnight: £31.00 per month for 24 months, £0 upfront cost, 300GB data (5G), unlimited minutes, unlimited texts.
• Google Pixel 7a 128GB Charcoal: £19.00 per month for 24 months, £0 upfront cost, 30GB data (5G), unlimited minutes, unlimited texts.
• Google Pixel 8 128GB Obsidian: £28.00 per month for 24 months, £0 upfront cost, 150GB data (5G), unlimited minutes, unlimited texts.

Please note that the monthly network prices will increase every April by inflation (CPI) + 3.9%. It's also worth mentioning that Fonehouse offers free next day delivery, secure checkout, and a 14-day return policy. They have been in the business for over 27 years and have over 50 stores nationwide. Fonehouse is the trading name for KTM Online Limited, a mobile phone retailer that also owns the Metrofone brand.

Fonehouse customer service can be reached by phone at 0333 900 1133. For queries regarding an existing order, select Option 2 after dialing the number. To place an order or get more information on a specific deal, select Option 1. Please note that the sales team will not be able to assist with queries regarding existing orders. The customer service hours are Monday - Thursday 09:00 - 18:00, Friday 10:00 - 15:00, and Saturday- Live Chat 09:00 - 17:30. On Sundays, the customer service is closed. Alternatively, Fonehouse can be contacted by email at hello@fonehouse.co.uk. The contact address is Unit 5, The E-Centre, Easthampsted Road, Bracknell, Berkshire, RG12 1NF. Please note that this is not the returns address. For returns information, please refer to the Fonehouse website.

Fonehouse.co.uk is a platform that offers a wide range of mobile phone deals and SIM-only deals. The platform features mobile phones and smartphones from popular brands such as Apple, HTC, LG, Microsoft, Nokia, Samsung, and Sony. This gives customers the flexibility to choose a smartphone that runs on either the Apple iOS, Google Android, or Microsoft Windows operating systems. Some of the popular products include the iPhone 15 5G, iPhone 12 5G, Samsung Galaxy S24 5G, iPhone 13 5G, Google Pixel 7a, and Google Pixel 8. These products come with various contract options, including different data plans and unlimited minutes and texts. The platform also offers free next-day delivery and has a dedicated customer service team to assist online, via phone, or in any of their 21 shops. However, it's worth noting that Fonehouse doesn't produce its own SIM cards. Rather, the company sells SIM cards from other popular UK networks: Three, Vodafone, Talkmobile, Smarty, VOXI. The platform has received positive reviews for its service and product offerings.

Fonehouse.co.uk accepts the following credit or debit cards: Visa, MasterCard, Delta, Switch & Maestro. All payments are processed offline through their Barclays card processing system. Card details must be in the applicant's name and home address, as per the order submitted. It's worth noting that Fonehouse appears to require a direct connection to your bank instead of refunding the original method of payment, as is typical. This information is subject to change and it's always a good idea to check the latest payment methods directly on the Fonehouse website.

Fonehouse.co.uk offers a 14-day return policy from the date of delivery. The goods must be in a resalable condition to be accepted for return. This means the phone must be 'As New' and can be resold at full value. All the original accessories must be returned in the condition they were provided. You have informed us you wish to return your handset within 14 days from delivery. You have a valid RA number by calling 0333 900 1133. After informing us you wish to return your handset, you then have a further 14 days from the point you have informed us to ensure the handset is sent back to us.

Fonehouse.co.uk offers a 14-day return policy from the date of delivery. The goods must be in a resalable condition to be accepted for return. This means the phone must be 'As New' and can be resold at full value. All the original accessories must be returned in the condition they were provided. You have informed us you wish to return your handset within 14 days from delivery. You have a valid RA number by calling 0333 900 1133. After informing us you wish to return your handset, you then have a further 14 days from the point you have informed us to ensure the handset is sent back to us. In terms of shipping, Fonehouse.co.uk offers free next-day delivery service, 7 days a week.